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Make an Appointment -
Use the location dropdown to specify where the appointment will take place. Selecting a different location will reload the appointment dates and times that are available to be booked.

Make an appointment in 3 steps. Step 1: Select a staff member. Step 2: Select an available date. Step 3: Select an available timeslot.

RefWorks On Demand Banner

RefWorks On Demand is a personalized support service providing basic troubleshooting and technology instruction on RefWorks, the NCU Library's research management tool.

Areas of Assistance

  • Reviewing installation requirements for the Save to RefWorks tool, Microsoft Word Write-N-Cite, or ProQuest RefWorks Citation Manager;
  • Addressing specific questions on adding resources, creating bibliographies, and annotating documents in RefWorks;
  • Troubleshooting basic functionality of RefWorks and its associated tools;
  • Account issues and access.

NOTE: Some issues may require escalation to the ProQuest RefWorks Support team if a resolution cannot be identified during your session. Additionally, this session is not intended to provide a broad overview of RefWorks and its features. To learn more about using RefWorks, please register to attend the RefWorks Power Hour: Introduction to RefWorks workshop by visiting the Library Events Calendar.

Required Prior to Session

IMPORTANT: Provide detailed information about your RefWorks issue or specific questions in the booking form.

The NU Library observes Pacific Time for individual research consultation appointments. However, you can change your time zone using the "change" link in Step 3 below.